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Terms of Service

These terms govern your use of the Amigify apps, the Amigify Companion app and amigify.com. Please read them before you join the waitlist or create an account.

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Amigify is not a medical or mental-health service. Companions are trained listeners, not licensed therapists, psychiatrists or counsellors. Nothing on Amigify is medical advice, diagnosis or treatment. If you are in crisis, contact your local emergency number or a crisis line — see our safety page.

1. Who we are

Amigify is operated by Asyncsphere (“Amigify”, “we”, “us”). By creating an account, joining the waitlist or otherwise using our services you agree to these terms. If you do not agree, please do not use the services.

2. Eligibility

  • You must be at least 18 years old to use Amigify. We do not knowingly collect information from anyone under 18.
  • You must provide accurate information and keep your account credentials confidential.
  • You may not use Amigify if you have previously been removed from the platform for a breach of these terms.

3. What Amigify provides

Amigify connects users with companions for conversation by text, voice or video. Companions are independent people who choose their own hours; they are verified before onboarding but they are not our employees, and we do not guarantee that any specific companion will be available.

We do our best to keep the service running but we do not promise uninterrupted availability. Features may change, and we may suspend or discontinue parts of the service with reasonable notice where possible.

4. Amigo Coins and hearts

  • Amigo Coins are a prepaid, in-app credit used to pay for call time. They are deducted per minute while a call is connected.
  • Hearts are an optional gift you can send a companion during a conversation. Sending a heart is voluntary and non-refundable.
  • Coins and hearts have no cash value outside the app, cannot be transferred between accounts, and cannot be exchanged for money by users.
  • Purchases are processed by Apple, Google or our payment provider and are subject to their terms as well as our refund policy.
  • Unused balances may expire if an account is inactive for 24 months. We will email you before that happens.

5. Acceptable use

You agree not to use Amigify to:

  • harass, threaten, defame or discriminate against anyone, including companions;
  • request or send sexual content involving minors, non-consensual sexual content, or content that is illegal in your jurisdiction;
  • solicit a companion off-platform, request their personal contact details, or attempt to identify them;
  • record, screenshot or redistribute a conversation without the other person's consent;
  • impersonate anyone, misrepresent your age, or operate more than one account to evade a suspension;
  • scrape, reverse-engineer, overload or interfere with the service or its infrastructure, including automated signup attempts.

Our community guidelines set out the same expectations in plain language and form part of these terms.

6. Companions

Companions accept a separate agreement covering verification, conduct, earnings and payouts. Companions set their own availability, are responsible for their own taxes, and may decline or end any conversation. Earnings from call minutes and redeemed hearts are paid out on the schedule described in the companion agreement.

7. Moderation, suspension and reporting

Either party in a conversation can block or report the other at any time. Reports are reviewed by our moderation team, who may access the reported conversation for the purpose of that review. We may suspend or terminate an account that breaches these terms, and we may do so immediately where there is a risk to someone's safety.

8. Your content

You keep ownership of everything you write or send. You grant us a limited licence to store, transmit and process it solely to operate the service — deliver the message, sync your devices, and review it if it is reported. We do not use your conversations to train models or for advertising.

9. Intellectual property

The Amigify name, logo, apps and website are owned by Asyncsphere. You may not copy, modify or distribute them without our written permission.

10. Disclaimers

The service is provided “as is”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose. We do not warrant that conversations will produce any particular outcome, or that a companion will meet your expectations.

11. Limitation of liability

To the fullest extent permitted by law, our total liability arising out of or relating to the service is limited to the greater of (a) the amount you paid us in the twelve months before the claim, or (b) INR 5,000. We are not liable for indirect, incidental or consequential losses. Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence.

12. Changes to these terms

We may update these terms. If a change is material we will notify you by email or in the app before it takes effect. Continuing to use Amigify after that date means you accept the updated terms.

13. Governing law

These terms are governed by the laws of India, and the courts of Kolkata, West Bengal have exclusive jurisdiction, without affecting any mandatory consumer rights you have where you live.

14. Contact

Questions about these terms: legal@amigify.com. General support: support@amigify.com.